Welcome to the Office of Information Technology Online Support Portal

For OIT Support, use one of the following:
  • Select an issue from the Issue Submission section below.
  • If you have been provided a session key by a technician, enter it in the Session Key field.
  • Visit our Rice Knowledge Base documentation.
  • Visit the OIT Status page for events and maintenance.
  • Call OIT Help Desk at 713-348-4357(HELP).
  • Submit an OIT Service Request.
  • Session Key Show Session Key Help Window

    Issue Submission Show Issue Submission Help Window

    BeyondTrust Remote Support